Escrow & Payment Terms

Escrow & Payment Terms Effective Date: January 1, 2025 These terms describe how payments are handled on Revamp.ng.

1. Escrow‑Like Holding

When a customer pays for a service, the payment is held securely by Revamp until one of the following:

• The service is confirmed as complete by the customer
• The 24‑hour review period expires

2. Release of Funds

• Confirmed completion: Payment is released immediately
• No response in 24 hours: Payment is released automatically

3. Disputes Before Release

If a dispute is raised within the review period, Revamp will examine evidence and mediate. Funds will be released or refunded based on the outcome.

4. Fees & Charges

Revamp charges a Service Protection Fee per completed job.

5. Payment Processors

We use third‑party gateways (e.g., Paystack) for payment processing. Revamp never stores card details.

6. Provider Commission

Providers pay a small commission per job at the point of release.

7. Chargebacks

If a customer initiates a chargeback with their bank, Revamp may withhold the provider’s payout until the issue is resolved.

8. Currency & Taxes

All prices are in Nigerian Naira (₦). Users are responsible for applicable taxes.