Privacy Policy

Privacy Policy

Effective Date: January 1, 2025

This Privacy Policy explains how Revamp.ng (“Revamp”, “we”, “us”, or “our”) collects, uses, discloses, stores, and protects personal data when you access or use our platform (website and mobile app). We are committed to protecting your privacy and complying with applicable data protection laws in Nigeria.

1. Information We Collect

We collect data to provide and improve our services:

A. Personal Information

  • Full name
  • Email address
  • Phone number
  • Address
  • Date of birth (for service providers)
  • Identification documents (for verification)

B. Transaction Information

  • Payments, receipts, transaction histories
  • Service interactions, job reports, reviews

C. Technical Information

  • Device type, IP address, browser type
  • Usage logs, pages visited, session durations

We do not collect card details. Payments are processed by third‑party gateways.

2. How We Use Your Data

  • Create and manage your account
  • Match clients with providers
  • Facilitate secure payments
  • Verify identities for safety
  • Communicate updates and notifications
  • Analyze usage to improve performance
  • Enforce Terms & Conditions

3. Sharing of Information

  • Other users for bookings and communication
  • Third‑party partners (payments, verification services)
  • Law enforcement or regulators if required by law
  • Affiliates and partners for operational purposes

We do not sell your personal information.

4. Data Security

We use industry‑standard protections such as encryption, SSL, and firewalls. However, no system is 100% secure, and you use the platform at your own risk.

5. Data Retention

We retain data while your account is active and as needed to comply with legal obligations or resolve disputes. You may request deletion via our Contact page.

6. Your Rights

You can:

  • Access and update your personal data
  • Personally delete or Request deletion
  • Opt out of promotional communications
  • Withdraw consent where applicable

Requests can be made through our support portal.

7. Children’s Privacy

We do not knowingly collect personal information from minors under 18. If discovered, such data will be deleted.

8. Changes to this Policy

We may update this policy. Significant changes will be communicated via email or platform notifications.

9. Contact Us

For privacy related questions or requests, visit our Contact page.