You can close your Revamp account and ask us to delete your personal data at any time. This page applies to the Revamp website (revamp.ng) and the Revamp app, both run by Revamp Limited. It explains how to delete your account, and what happens next.
How to delete your account
- Log in to your Revamp account on the Revamp app or at revamp.ng.
- Open My Account, then My Profile.
- Under Delete Your Account, tap Delete Account and confirm.
If you are already logged in, you can also use the button below.
If you cannot log in, email support@revamp.ng from the email address on your account, or call +234 201 700 3073, and we will delete it for you after confirming it is yours.
What is deleted
- Your login, profile and contact details.
- Your listings, store and the photos you uploaded.
- Your saved preferences and your marketing subscriptions.
What we have to keep
Some records must be kept even after your account is closed, as explained in our Privacy Policy:
- Orders, payments, payouts and invoices are kept for 6 years, as Nigerian tax and accounting law requires.
- Identity verification documents are kept for 24 months after you stop being verified or working with us, so we can deal with fraud or disputes.
- Records linked to an open dispute, complaint or investigation are kept until it is resolved.
- Reviews you wrote or received may stay on the site without your name.
We only use the records we keep for these purposes, and we delete or anonymise them when the period ends.
Before you delete
- Deleting your account cannot be undone.
- Finish or cancel any open bookings and orders, and withdraw any money owed to you first.
Need help?
Email support@revamp.ng or call +234 201 700 3073.
